Privacy Policy

Who we are

Project CHER, www.cher.energy

Owned by: Qair Environment

Qair Environnement S.A.S.

521, rue Georges Meliès

34000 Montpellier

France

What personal data we collect and why we collect it

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on site, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, and any information you share with us.
  • Information we collect about you. Regarding each of your visits to our site we may automatically collect the following information:
    • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, geographical location browser plug-in types and versions, operating system and platform.
    • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

The information is collected in order to respond to queries raised through emails or contact forms.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and allows us to improve our site. Detailed information on the cookies is available on the cookiebot pop up located on the bottom left hand side of the page.

Who we share your data with

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; and/or.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

How long we retain your data

We will keep your data in order to adequately respond you any queries raised by you for up to 5 years.

What rights you have over your data

The Act gives you the right to access information held about you.  Your right of access can be exercised in accordance with the Act.  Access requests are free in the first instance however subsequent requests may be charged at an appropriate rate. We may require appropriate evidence of your identity prior to supply of any personal data.

Where your data is sent

Your personal data will not be transferred to countries or territories outside the UK or the European Economic Area (the EEA).

Contact information

For any concerns or enquiries, please contact: info@cher.energy